Please note that we have a warehouse in the UK shipping goods to the UK, and a warehouse in Italy that ships goods to the EU. This way our shoppers should not encounter delivery delays and/or extra charges whether they are located in the UK and/or in the EU.
Our orders are sent via courier.
For extra-EU orders liability for VAT shifts to the receiver, together with liability for duty (if any) and any import processing charge.
These charges will be collected from the receiver by the courier company or local postal authority, usually prior to delivery.
It is important that these charges are paid promptly and we would encourage customers to regularly check the shipment tracking information and to contact the relevant carrier locally should there appear to be any delays.